Privacy Policy

1. Introduction

Collabify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform and services (the "Service").

By using Collabify, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service, including:

• Account Information: Name, email address, password, and user type (Business or Influencer)
• Business Information: Company name, contact email, brand information, and campaign details
• Influencer Information: Social media handles, profile information, biography, location, and website
• Content: Campaign briefs, content submissions, messages, and communications
• Payment Information: Payment and billing details (processed through secure third-party providers)

2.2 Information from Third-Party Services

When you connect third-party services (such as Instagram), we collect:

• Instagram Data: Username, profile picture, follower count, engagement metrics, and recent posts
• OAuth Tokens: Access tokens to retrieve your social media data
• Public Profile Information: Information publicly available on your connected accounts

2.3 Automatically Collected Information

We automatically collect certain information when you access our Service:

• Usage Data: Pages visited, features used, actions taken, and time spent on the Service
• Device Information: Browser type, operating system, device identifiers, and IP address
• Log Data: Server logs, error reports, and performance metrics
• Cookies and Tracking: Cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: Create and manage your account, facilitate campaign matching, and enable communication
• Personalization: Customize your experience and provide relevant campaign recommendations
• Analytics: Calculate engagement metrics, performance scores, and optimal posting times
• Communication: Send notifications, updates, and respond to your inquiries
• Security: Detect and prevent fraud, abuse, and security incidents
• Improvement: Analyze usage patterns to improve our Service and develop new features
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

4.1 With Other Users

We share certain profile information with other users to facilitate collaborations:

• Influencer Profiles: Visible to businesses for campaign matching (handle, metrics, niches, performance score)
• Business Information: Company name and campaign details visible to invited influencers
• Campaign Content: Shared between businesses and influencers participating in campaigns

4.2 With Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

• Clerk: Authentication and user management
• Convex: Database and real-time data synchronization
• Instagram (Meta): Social media integration and data retrieval
• Payment Processors: Payment processing and billing (if applicable)
• Analytics Providers: Usage analytics and performance monitoring

4.3 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities, or to protect our rights, privacy, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Opt out of marketing communications
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at privacy@collabify.com.

7. Instagram Data Usage

When you connect your Instagram account, we use the Instagram Graph API to:

• Retrieve your profile information (username, follower count, profile picture)
• Access your recent posts to calculate engagement metrics
• Analyze posting patterns to determine optimal posting times

You can disconnect your Instagram account at any time through your account settings. We comply with Instagram's Platform Terms and Data Policy. For more information, visit: Instagram API Documentation

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures we implement include:

• Encryption of data in transit and at rest
• Secure authentication through Clerk
• Regular security audits and updates
• Access controls and user permissions

10. Children's Privacy

Collabify is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete that information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

14. Additional Rights for EU and California Residents

GDPR (EU Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

CCPA (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell your personal information.