Sub-processors
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Collabify engages the third-party sub-processors listed below to help us deliver our platform, where businesses and creators collaborate on marketing campaigns. The list is part of our Data Processing Agreement (DPA, Annex II) and is published in fulfilment of Article 28(2) of the EU General Data Protection Regulation.
Business customers can subscribe to advance notifications of changes to this list. See the "Stay informed" section at the bottom of this page.
| Sub-processor | Purpose | Data categories | Location & transfer | Documentation |
|---|---|---|---|---|
Convex infrastructure | Primary application database and serverless functions runtime. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
Vercel Inc. infrastructure | Web application hosting and global edge / CDN delivery for the Next.js application, plus product analytics (page views and custom events) and Core Web Vitals real-user monitoring. |
Processes PII | United States (global edge presence) Standard Contractual Clauses (SCC) | View DPA / policy |
Clerk, Inc. auth | User authentication, session management and account security. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
Stripe Payments Europe, Ltd. payments | Payment processing, Stripe Connect payouts and invoice billing. |
Processes PII | Ireland (EU) with United States sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
Gigapay Sweden AB payments | Self-employed payouts, tax withholding and Skatteverket KU10/AGI reporting for Swedish influencers. |
Processes PII | Sweden (EEA) Processed within the EEA | View DPA / policy |
Finansiell ID-Teknik BID AB (BankID) compliance | Qualified electronic signature for contracts and identity verification of Swedish residents. |
Processes PII | Sweden (EEA) Processed within the EEA | View DPA / policy |
Functional Software, Inc. (Sentry) observability | Error monitoring and application performance telemetry. PII fields are redacted at the application boundary before transmission. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
Resend, Inc. communications | Transactional email delivery (notification, campaign and account emails sent from the platform). Engaged only when email sending is configured for the deployment (`EMAIL_PROVIDER_API_KEY`); no marketing email is sent without opt-in consent. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
650 Industries, Inc. (Expo) communications Engaged only on user opt-in | Push-notification relay for the Collabify mobile app — forwards notifications to Apple APNs and Google FCM. Only engaged when a user enables push notifications on a device. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
OpenAI Ireland Ltd. ai | AI-assisted post-description and scheduling-prompt generation. Engaged under zero-retention API terms; prompts are not used for model training. |
Processes PII | Ireland (EU) with limited United States sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
OpenRouter, Inc. ai | AI model routing for campaign-brief drafting and the advisory AI review of a submitted campaign video against its brief. Prompts and media are routed to the model provider under no-training terms; the review is advisory — the business reviewer decides. |
Processes PII | United States Standard Contractual Clauses (SCC) | View DPA / policy |
TikTok Information Technologies UK Limited integration Engaged only on user opt-in | OAuth-based access to a user's TikTok account for content publishing and analytics. Only engaged when a user explicitly connects their TikTok account. |
Processes PII | United Kingdom and Ireland UK International Data Transfer Addendum | View DPA / policy |
Shopify International Limited integration Engaged only on user opt-in | OAuth-based merchant integration for product sync and discount-code provisioning. Only engaged when a business connects a Shopify store. |
Metadata only | Ireland (EU) with Canadian sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
Automattic Inc. (WooCommerce) integration Engaged only on user opt-in | Authenticated REST API access to a merchant's WooCommerce store for product sync. Only engaged when a business connects a WooCommerce store. |
Metadata only | United States Standard Contractual Clauses (SCC) | View DPA / policy |
Changelog
- No sub-processor added, removed or changed. The published page is now available in Swedish at /sv/legal/subprocessors (headings, table labels, transfer-mechanism wording and the notification section) together with the company details, and its date moves with the rest of the 2026-09-10 legal release.
- Added Resend, Inc. (transactional email delivery) and 650 Industries, Inc. / Expo (push-notification relay). Both were already used to deliver notification emails and push notifications but had not been disclosed here. Removed Meta Platforms Ireland Limited (Instagram): no user can connect an Instagram account today and no Instagram data is transferred, so the entry returns only when an Instagram connection is actually offered, as the Privacy Policy promises.
- Added OpenRouter, Inc. (AI model routing behind campaign-brief drafting and the advisory AI video review). Clarified the TikTok entry: engaged only when a creator connects TikTok; carries the OAuth tokens, public profile data and the statistics of videos published through Collabify.
- Widened the Vercel entry: the web application now also uses Vercel Web Analytics and Speed Insights, so Vercel additionally processes the page or route visited, device, browser and connection metrics, and visitor-level Core Web Vitals measurements.
- Initial publication of the sub-processor list.
Stay informed
Business customers can subscribe to email notifications of sub-processor changes with a minimum of 14 days' advance notice. Subscription management is rolling out alongside the broader Data Processing Agreement workflow; in the meantime, please contact privacy@collabify.se to opt in manually.
Company details and contact
- Responsible company
- JLRS AB
- Registration number
- 559484-0323
- Address
- c/o Mailboxes ETC, Riddargatan 3, 114 11 Stockholm
- Support
- support@collabify.se
- Data-protection enquiries
- privacy@collabify.se
